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ALERT! In observance of the holiday: County of Berks offices and buildings will close to the public from 12 PM, December 24, 2024, through December 25, 2024 (reopening 8 AM, December 26, 2024) and 12 PM, December 31, 2024, through January 1, 2025 (reopening 8 AM, January 2, 2025).

Please note – 24/7 operations at the county courthouse and services center will remain operational.

Frequent Inquiries

Frequent Inquiries

Communications

911 Center Complaints & Compliments

Phone/Ext.:
610-655-4931

Contact:
On-Duty Watch Officer or in writing using form here "link" if a response is desired.​

Records Request (Public)

Most 911 / communications records are exempt from disclosure with the exception of time response logs which are publicly available. 

Records Request (Emergency Services Affiliate)

Phone/Ext.:
610-655-4931 (exigent circumstances only)

Contact:
Records are only provided through the established records request process for those agencies with a records sharing agreement on file. All other requests should utilize the link for Public Records Request.

Run Cards

Phone/Ext.:
8218

Contact:
Christina Wood​

Public Safety Radio System

Phone/Ext.:
8202

Contact:
Brian Gottschall​

Radio Change Control Forms

Phone/Ext.:
8202

Contact:
Brian Gottschall

Emergency Planning

Dam Planning

Phone/Ext.:
8211

Contact:
Megan Young-Kraft

Tier II Reporting

Phone/Ext.:
8211

Contact:
Megan Young-Kraft​

Information Technology

MCTs / Mobile CAD Tech Support

Phone/Ext.:
6176

Contact:
Help Desk​

MCTs / Mobile CAD Admin

Phone/Ext.:
8218

Contact:
Christina Wood​

Text Paging

Phone/Ext.:
8218

Contact:
Christina Wood​

WebCAD

Phone/Ext.:
8218

Contact:
Christina Wood

Public Programs

Emergency Preparedness Public Outreach

Phone/Ext.:
8212

Contact:
Donnie Swope

911 Public Outreach

Phone/Ext.:
8205

Contact:
Kate Kurtz​

Berks Alert Public Notification System

Phone/Ext.:
8218

Contact:
Christina Wood

Smart911

Phone/Ext.:
8217

Contact:
Jeff Weidner​

Special Needs Survey

Phone/Ext.:
8213

Contact:
Phillip Spence​

Total Visibility

Phone/Ext.:
8231

Contact:
Philip Salamone